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eBay Password Database Hacked

Fifty

Active Member
Apr 22, 2014
605
149
43
50
Ottawa, Ontario
I was just checking in to see if anyone had received a notice from them. I have yet to see anything. Nothing from PayPal either. There is zero info about this on the eBay Community Forums either. Nice FeeBay, nice. :FP:

At least when Sony was hacked they contacted me and offered everyone identity theft protection.
 

Menace

Well-Known Member
Staff member
Nov 14, 2012
2,440
255
83
Santiago de Aurora
Yeah, I got mine over the weekend as well. Still boggled my mind why they waited 3 months to contact their client base to inform them of what happened. Sad.

D
 

kevin the 1984 kid

Active Member
Nov 16, 2012
187
24
28
39
Niagara
Got a e-mail today. I couldn't log in to e-bay before changing my password......it's now mandatory.

E-mail:
IMPORTANT: PASSWORD UPDATE


Dear eBay Member,


To help ensure customers' trust and security on eBay, I am asking all eBay users to change their passwords.


Here's why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.


What's important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.


What I ask of you:
Go to eBay and change your password. If you changed your password on May 21 or later, we do not need you to take any additional action at this time.


Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.


If you have only visited eBay as a guest user, we do not have a password on file.


If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.


Here are other steps we are taking:
As always, we have strong protections in place for both buyers and sellers in the event of any unauthorized activity on your account.
We are applying additional security to protect our customers.
We are working with law enforcement and leading security experts to aggressively investigate the matter.

Here's what we know: This attack occurred between late February and early March and resulted in unauthorized access to a database of eBay users that includes customers' name, encrypted password, email address, physical address, phone number and date of birth.


However, the file did not contain financial information. And, after conducting extensive testing and analysis of our systems, we have no evidence that any customer financial or credit card information was involved. We also have no indication of a significant spike in fraudulent activity on our site. :roll:


We apologize for any inconvenience or concern that this situation may cause you. As a global marketplace, nothing is more important to eBay than the security and trust of our customers. We know our customers have high expectations of us, and we are committed to ensuring a safe and secure online experience for you on any connected device. :FP: