I think everyone is forgetting that SB probably does not see the individual hobbyist (the guy who wants to swing by on Saturday) as their client.
They are an operator... the largest in Canada and also the only distributor for other operators and re-sellers. It's a monopoly and they know it. I seriously don't think they care one iota about the individual pinhead collectors that want to come in and buy the occasional game. It's all about volume; we are an inconvenience. Anyone who deals B to B and not B to C is generally closed on weekends. THAT'S the model they are obviously following here.
But hasn't that changed? There are a ton more hobbyist buying machines than operators. These days I cannot believe they make more money from operators. Maybe for redemption machines, and if that is their core business now, then I can see it. But times have changed and the day of the operator is almost gone.