Marco long shipping times to Canada?

[gunner007]

I've been waiting since Feb 6 and was told it could take up to 40 days. LOL are they walking the parts to Canada?
Anyone have a better way of getting parts from them any quicker?

 

[Navwizard]

They seem to use a couple different shipping methods. The fedex one is fast, the usps one is slow. You don't seem to get a choice that I've found, it's random.

 

[gunner007]

They seem to use a couple different shipping methods. The fedex one is fast, the usps one is slow. You don't seem to get a choice that I've found, it's random.

Fed ex has been 20 days so far.

 

[Jaraplus519]

Any time I have ordered from Marco I have selected the FedEx express option that includes border charges in the price of shipping and had it within a few days.

 

[gunner007]

Any time I have ordered from Marco I have selected the FedEx express option that includes border charges in the price of shipping and had it within a few days.

Well I'm just reporting my current order.
It sat in NY fedex depot for 10 days
Now in Quebec for the last 10 days.

 

[Jaraplus519]

Well I'm just reporting my current order.
It sat in NY fedex depot for 10 days
Now in Quebec for the last 10 days.

Ya that's a long time, I'm going to assume there was an issue with the shipment, make sure to inspect the box well upon receiving and document any damage.

I work for a distribution company and have seen some delays as of late with FedEx shipments and customs clearance as well.

 

[ritewhereiwant2b]

I have found the same with them. I try to give my business to PL when I can. I pick their FedEx option and usually get my stuff in 3 or 4 days.

 

[gunner007]

I have found the same with them. I try to give my business to PL when I can. I pick their FedEx option and usually get my stuff in 3 or 4 days.

I know I have an order in the shopping cart. LOL I might be going down. So I'll just pick it up. Marco just happen to be the only place with Whirlwind discs for the playfield.

 

[Jaraplus519]

I know I have an order in the shopping cart. LOL I might be going down. So I'll just pick it up. Marco just happen to be the only place with Whirlwind discs for the playfield.

Same I try to stick to PL when I can, Marco is very expensive and shipping is pricey also.

For PL I send it to my Shippsy address,

 

[gunner007]

This is killing me. LOL Sitting a couple hours away for 6 days so far.

 

[pinballjah]

Next time just use Shippsy. You get a free US address that you can ship to from Marco (likely a lot cheaper for shipping) and then they will bring it across the border for you. Then you can request it be mailed to your address in Kingston for a reasonable charge. That way you ensure you don't get stuck with any duty charges or stupid additional courier fees.

Shippsy

shippsy.com

You can read a lot more about how it works here:

Shipping to Canada - Try Shippsy (located in Ontario/BC) | Buying and selling advice | Pinside.com

| Forum Topic by pinballjah

pinside.com

 

[gunner007]

Good idea. Never thought of it.
But thanks. For next time.

 

[gunner007]

When dealing with Marco, is there a duty charge as well? Just got hit with a $46 duty and tax. Nice.

 

[Fleetwood mIkea]

It’s not Marco, it’s likely ‘brokerage fees’ or something similar from the shipper, plus Canadian sales tax. Gotta pay tax regardless but that should be about it. Shippsy or similar service is definitely the way to go when ordering anything from the US (still have to pay sales tax though). Next choice would be USPS/Canada Post. FedEx/Purolator etc. charge additional fees.

 

[gunner007]

Yeah I get the tax part, just surprised at the fees considering already paid shipping fees on the order. Yes lesson learned. 1 month later and still no package in hand. LOL

 

[Fleetwood mIkea]

Yeah I get the tax part, just surprised at the fees considering already paid shipping fees on the order. Yes lesson learned. 1 month later and still no package in hand. LOL

We’ve all been there brother- took me a few hundred bucks before I figured it out!

 

[gunner007]

We’ve all been there brother- took me a few hundred bucks before I figured it out!

There should be a thread for new dummies like me. Lol.

 

[gunner007]

Well I am trying shipsy today from pinballlife. fingers crossed it goes quickly and smoothly.
Not sure how much it will cost to ship from shipsy to my home yet.

 

[gunner007]

Well I am trying shipsy today from pinballlife. fingers crossed it goes quickly and smoothly.
Not sure how much it will cost to ship from shipsy to my home yet.

Update, shipping from pinballlife to US address took 2 days. Its now been sitting in the US for 3 days and I'm waiting for shipsy to I guess bring it into Canada then I need to still set up shipping to my home address.
As for costs, Shipping ground was $12.06 and estimated VAT is $50 and still unsure about delivery to my home.
It's almost like you need to stock everything at home or live near a ship. LOL

 

[gunner007]

I'm not sure how shittsy is cheaper.
So here's the breakdown so far if anyone cares in CAD.
$16.5 shipping from Marco to US address
2 days.
$70 for vat and shipping to my house. And still waiting.
It's been a total of 8 days so far and hasn't even shipped from shipsy yet.

So $86.50 for shipping with shipsy? Not sure I see the value in this either. I think I would have been better ordering direct. At this point.
Just an FYI if anyone wants to compare.