I own: Rick and Morty, Rob Zombie, Halloween, Ultra-Man, Alice Cooper, Scooby and TNA.
So far total maintenance: I have had to replace the battery on R&M and fix the drop target, replace the robot motor and resolder the auto launcher on Rob Zombie. All the problems with Rob Zombie were already like that when I bought the machine USED. Spooky sent me replacement parts for FREE, even though I told them it was for a USED game.
TNA and Ultra-Man are on location at Meeplemart. Zero problems so far. Never ending problems with Sterns, even the machines that are barely played.
Remember that Scooby that was destroyed in shipping, that I posted about? Neither the initial carrier (R&L Carriers), nor Shippsy would assume responsibility for the damage. So I was f**ked. You know what Spooky did? They gave me a brand new machine for FREE!!!
Now, tell me about how great Stern is, when I had to wait 7 months for them to replace a $20 part on a DOA, NIB, Avengers IQ?